Practice Policies

Click a link to download below

Practice Policies

Click on policy title to view/download

A document containing all the practices privacy notices can be viewed here

Individual policies

1 Registration & Information for Patients

2 Quality of treatment and care

3 Management of Patient Conditions

4 Monitoring Quality

5 Patient Views

6 Policies and Procedures

7 Role and Responsibilities of the Registered Manager

8 Human Resources Policy

9 Locums Practicing Privileges 

10. Policy and Procedures for the Management of Sharps Injuries and post-exposure to blood and other body fluids

11 Complaints and Staff Concerns

Business Continuity Plan (Section 12.2 of document)

13 Risk Management

14 Health and Safety

16 Resuscitation

17 Records Management

18 Information Managementv1.0

19 Research

21 Medicines Policy

Safeguarding

Quarterly Immunisations

Privacy Policy – All

Privacy Information Leaflet – Children and young adults

Privacy Information Leaflet – Easy Read

Privacy Information Leaflet – All Employees

Privacy Notice – Connecting your care

Locums and Practice Privileges

Infection control

02-Aseptic-Technique-May-2015-Version-1.01

GP-01-Aseptic-technique-December-2017-Version-1.00

GP-02-Blood-borne-viruses-December-2017-Version-1.00-2

GP-03-Clostridium-difficile-December-2017-Version-1.00

GP-04-Creutzfeldt-Jakob-disease-December-2017-Version-1.00

GP-05-Decontamination-of-equipment-December-2017-Version-1.00-2

GP-06-Environmental-cleanliness-December-2017-Version-1.00

GP-07-Hand-hygiene-December-2017-Version-1.00

GP-08-Inter-health-and-social-care-IC-transfer-December-2017-Version-1.00

GP-09-Invasive-devices-December-2017-Version-1.00

GP-10-Isolation-December-2017-Version-1.00

GP-11-Laundry-including-uniforms-December-2017-Version-1.00

GP-12-MRGNB-including-ESBL-and-CPE-December-2017-Version-1.00

GP-13-MRSA-December-2017-Version-1.00

GP-14-Notifiable-diseases-December-2017-Version-1.00

GP-15-Outbreaks-of-communicable-disease-December-2017-Version-1.00

GP-16-PVL-SA-December-2017-Version-1.00

GP-17-Scabies-December-2017-Version-1.00

GP-18-Sharps-management-and-inoculation-injuries-December-2017-Version-1.00

GP-19-Specimen-collection-December-2017-Version-1.00

GP-20-Standard-precautions-December-2017-Version-1.00

GP-21-Venepuncture-December-2017-Version-1.00

GP-22-Viral-gastroenteritis-Norovirus-December-2017-Version-1.00

GP-23-Waste-management-December-2017-Version-1.00

The Access to Health Records Act 1990 and Data Protection Act give patients/clients/staff or their representatives a right of access, subject to certain exemptions, to their health records. Your Family Practice respects the rights of individuals to have copies of their information wherever possible. If you require access to your records please download, complete and return a Subject Access Request Form which can be downloaded from here.  

SURGERY ENQURIES

SURGERY HOURS

Monday – Friday* 08:00 – 20:00
 Saturday** 09:00 – 17:00

*Surgery reception closed between 1pm-2pm every Weds for training

**North Croydon GP Enhanced Access & Reception Service only

REGISTER AS PATIENT

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PRACTICE BROCHURE

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HOW WAS YOUR EXPERIENCE WITH US?

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USEFUL CONTACTS

General enquires & appointments (from 8.30am):
020 8689 7800
Brigstock Skin and Laser Centre
0330 555 6060
NHS Croydon:
020 8274 6000
Patient advice and liaison service (PALS):
020 8274 6333
Public Health Department:
020 8274 6239
 Croydon Intermediate Ear Nose and Throat service
020 8683 6734
 NHS Out of hours service
111
Data Protection Officer 
Umar Sabat | Email: dpo.swl@nhs.net